AI is emerging as a reckoning force as well guiding to fight the impending crisis


Artificial intelligence is improving the power of healthcare providers to effectively answer the impending crisis – allowing faster diagnoses and speedy dissemination of trusted information also as detecting fraudulent insurance claims and accurately evaluating patient data in real time.

SoftBank-backed AI company Automation Anywhere is offering free healthcare bots to assist the industry manage increased workloads thanks to the outbreak.

As stated by Milan Sheth, the company’s executive vice chairman for India, the Middle East and Africa, “Bots are software which will be configured within the company’s system in 24 to 48 hours. they will keep a track of infected people, analyse data, find new trends and perform clerical tasks.”

Collaborating with one among its technology partners in Macau, Automation Anywhere has developed a worldwide positioning system-enabled dashboard that shows local statistics, sites of infection, hospital wait times, local availability of masks and other useful information which is updated every hour.

He further stated that “These bots will perform repetitive mundane tasks like data entry or answering customer queries to release human employees to tackle more important work and that it’ll boost the overall productivity and also be a time saver.”

Automation Anywhere’s health bots, which also are configured to reply within the Arabic, are currently employed by governments and personal organisations in countries including India, China, Australia, New Zealand and also USA. The unique point is that it is tailored made to suit the geographic location and the dialect used and can be trained accordingly for communication.

The company is additionally exploring options to supply its solutions to different pharmaceutical and research companies within the Middle East.

UAE start-up Okadoc – a moment doctor-booking platform – is launching its telemedicine service within the next few weeks to tackle increased demand from patients for remote healthcare advice.

In its latest funding round, the previous month, Okadoc raised staggering $10 million (Dh36.7m) from institutional and personal investors. The corporate has had an upsurge in calls from patients since the coronavirus outbreak.

A US start-up, Scanwell, is operative on developing at-home testing equipment for the coronavirus. The technology, which has been employed by millions in China, was first developed by a Chinese technology company, Innovita, and was approved by an area health regulator.

Scanwell stated that customers can use the equipment under the guidance of medical professionals through a telemedicine service, with the results available within a couple of hours. However, its use remains subject to US Food and Drug Administration approval.

Everlywell, another US firm stated that it’s dropped plans to sell its first batch of testing kits for diagnosing the Pandemic on to consumers.

The corporate further stated that “Everlywell’s Pandemic test will only be available to the qualifying hospitals and healthcare companies who can plan to providing the test for free of charge to healthcare workers and high-risk, symptomatic patients suffering from the testing shortage.”

Drone technology is additionally proving handy for several healthcare providers globally: –

Countries like China, Spain and South Korea are using drones to stay an eye fixed on people during lockdown campaigns and to disinfect communities. Terra Drone Group company Antwork flew medical samples and quarantine materials in China’s Xinchang province in February when the pandemic was at its peak.

A smart military hospital, staffed by robots, also opened in China’s Wuhan on an attempt basis this month, supported by China Mobile and robotics company CloudMinds.

Okadoc, which has operations within the UAE and Indonesia, said it’s managed to bring down patients’ wait time in Indonesia from quite five hours to fifteen minutes by studying behaviour patterns of doctors.

Mr. Benturquia stated the model developed within the country could play an important role as hospitals round the world experience a spike in admissions, resulting in longer wait times.

“Using AI and machine learning, we studied the doctors’ behavior and accurately predicted when he’s free sometimes even in-between the already booked appointment slots.”

Mr. Benturquia further adds to the statement that “Many doctors don’t utilize the whole 20 minute-slot assigned to every patient, with some dealt within five minutes. So they get adjusted to the patients therein remaining overtime. This model might be very successful in countries where there aren’t enough doctors.”

In the GCC, there are quite two doctors for each 1,000 residents and in Dubai there are 3.7, but in Indonesia there are only 0.6, consistent with Okadoc. Social media is additionally supporting the healthcare organisations in dealing with coronavirus concerns to some extent.

For example, Abu Dhabi Health Services Company (Seha) is using WhatsApp bots to stay the general public informed with relevant information also as reducing the spread of faux news and rumours.

Dr Marwan Al Kaabi, director of group readiness and business continuity at Seha stated that “they are continuously updating the bot with questions that we are receiving from the general public. The health service provider has launched a WhatsApp line, 56-371-3090 that was initially programmed to reply to twenty questions, but can now answer quite upto 200.”

“It will take under consideration different phrasings of questions and potential spelling mistakes, to form sure that the community find what they’re trying to find through the service,” said Dr Al Kaabi. Seha is getting to integrate more AI applications into the bot to form it more dynamic and capable of integrating live updates from a trusted source like the World Health Organisation.

“This will make sure the public are only receiving the newest up-to-date information available in real-time, without us having to manually update it.” Social media giant Facebook has also announced various initiatives to assist people stay informed through Instagram. it’s added more educational resources in Instagram Search and stickers to market accurate information.


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