Imdaad Launches Imtiaz Academy to Elevate Standards in Facilities Management Sector

New training facility provides a high-quality environment for employee learning and development

Dubai, UAE – 06 August 2019: Imdaad, a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets, has recently launched Imtiaz Academy, its new training center in the emirate, which is designed to equip Imdaad team members with the knowledge and skills they need to succeed.

Imtiaz Academy is located in Jebel Ali, and is fully equipped to host both academic learning sessions and hands-on practical training. The facility will initially focus on delivering employee training for the group’s Isnaad soft services division through a team of five British Institute of Cleaning Science (BICSc) certified assessors.

Recognized globally as the gold standard for training in the soft services sector, BICSc is the largest independent educational body within the cleaning industry. Imtiaz Academy aims to complete training for more than 500 employees on 10 BICSc skills every year, including housekeeping skills, safety in the workplace, using equipment, interacting with customers, and personal hygiene. It will also offer a refresher course for 3,000 of Imdaad employees.

Marwan Othman, Imdaad’s Executive Director for Human Capital and Administration, said: “At Imdaad, the professional and personal development of our team members has always been a top priority. We are proud to initiate this project, which represents an important step in achieving our goal of ensuring that our workforce is fully BICSc-qualified. Happy, well-trained staff who take pride in their work are key to our success, and we will continue to seek out fresh ways to create exciting growth opportunities for our team members while further enhancing the caliber of our Facilities Management services for our clients.”

The state-of-the-art Imtiaz Academy is designed to fulfill the long-term needs of all Imdaad’s business units. In addition to a comprehensive induction program for the onboarding of new employees, Imtiaz Academy will ensure Isnaad’s staff are kept up-to-date on the latest industry developments by providing regular refresher courses for all of its team members. These will be delivered both at the training center and through on-site learning.

About Imdaad: Imdaad is a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets. Established in 2007, the company is headquartered in Dubai with site offices and branches across the UAE, including Abu Dhabi. Imdaad’s suite of complete turnkey solutions includes Integrated FM, Hard FM, and Home-Pro, as well as Environmental Services such as solid waste and wastewater management and power rentals.

In addition, Imdaad’s intelligent platform for facilities management, Imtedaad, provides real-time insights on the performance and trends of interconnected assets and ecosystems to offer recommendations for predictive maintenance and corrective actions. Owing to its personalized business model that is based on providing cost-effective and sustainable services, Imdaad has grown to become the partner of choice for customers within the UAE and across the GCC. The company’s multi-cultural workforce comprises more than 7,000 skilled employees, representing 37 nationalities. For more information, please visit