Two-way radios provide fast and efficient means of communication for employees no matter where they’re located on the premises. Without this instant method of communication, many issues could arrive that could have easily been prevented if there’d just been a few words spoken to the right people. Let’s explore how two way radios can help you manage your communications in your business.
Safety and Security
First and foremost, the safety of your employees and customers is a high priority. With two-way radios, staff can alert the relevant people when an accident occurs. Without this, delays in receiving medical care could arise and cause further unnecessary issues. The radios can also help to prevent accidents from occurring. Employees can let others around them know of a potential hazard, decreasing the likelihood of someone slipping in a spillage that’s yet to be cleaned up. Many radios also have safety features that can raise an alert quicker than someone trying to get help.
Two-way radios can also help to reduce shoplifting and potential theft. The instant that something not quite right is spotted, this can be communicated with security and stopped in its tracks.
Organization
Using two-way radios within your business can be particularly helpful when organizing the floor of your premises. It’s much easier to change the deployment of staff via the radio than having to locate everyone and pull them away from the task at hand. Radios are a great tool for managing the flow of customers in a shop too. If it’s a busy weekend and queues are building up, it’s a simple task of staff communication to get the customers moving again.
Relaying Information
Working in an ever-changing environment means that regular updates to processes can be a common occurrence. The technology of two-way radios means it’s hard for the information to be missed. Emails and text messages can be forgotten which could lead to miscommunication between employees and even customers. The use of two-way radios for passing on information creates a culture of open communication between the team which will, in turn, lead to better teamwork and productivity.
User Friendly
Having a workgroup chat on a mobile phone may be useful, but some people might not own one. If they’re then given a work mobile phone to use, they may need training before they can even use it. Similarly, some people may prefer different kinds of phones to the ones provided. This means again they will need training on how to use it before it becomes an efficient tool for them. With two-way radios, everyone will be using the same type of device, with the same technology, cutting training time down drastically. With everyone using the same communication device, you can ensure information is being relayed accurately and safely being received. Making the move to two-way radios may be just the thing your business needs to take your communication skills from great to excellent.
Article by Alfie Jones
