Jordan’s Capital Bank launches a new mobile banking experience

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Capital Bank of Jordan, one of Jordan’s leading banks with a strong regional presence has launched its new mobile banking app for customers, powered by Codebase Technologies’ Digibanc platform. The launch of the revamped mobile banking experience is a milestone in the longstanding strategic technology partnership between Capital Bank of Jordan and Codebase Technologies. Over the past year both teams have collaborated on the launch of Jordan’s first neobank “Blink” that provides banking services through its smart digital platform, in addition to digital onboarding for Capital Investments – the investment arm of Capital Bank Group.

“Codebase Technologies has been a longstanding and valued technology partner for us. The team’s in-depth knowledge of software, IT and the nuances of the banking industry have been of immense value on our journey of digitization” commented, Izzidin Abusalameh, Group Chief Operating Officer, Capital Bank of Jordan.

Leveraging Codebase Technologies’ award-winning Digibanc platform, the two teams have created the first of its kind in MENA, widget- based banking app experience, inspired by cutting-edge operating systems. Using a component-based development approach by customizing multiple market-ready solutions within the Digibanc platform accelerated the mobile app’s time to market, significantly. Furthermore, the Digibanc platform’s open and agile nature allowed features to be developed and integrated with the bank’s existing core banking system and IT infrastructure for a seamless deployment.

Hani Khalil, Group Chief Digital and Innovation Officer at Capital Bank of Jordan, stated “Codebase Technologies technical know-how and their ability to work under extreme time constraints is really impressive. Their Digibanc platform puts us in a strong position from a business and technology point of view and gives us the flexibility to innovate at scale, now and in the future.”

With a population of over 10 million and just over 8 million active mobile connections, Jordan is a market ripe and hungry for digital services. Furthermore, with only 27 percent of women and 53 percent of men having access to a bank account, there is a strong need for digital financial services in the country. By enhancing customer engagement and acquisition through the new digital offering, Capital Bank of Jordan aims to increase its market share and drive growth across the organization.

Mohammed Othman, Group Chief Consumer Banking Officer at Capital Bank of Jordan, added “We’re extremely proud of the new mobile app and the experience our customers will enjoy. The high level of personalization and ease of use is helping us grow our customer base, improve customer retention and acquire new customers, ultimately driving revenues across our business.”

Tamer Al Mauge, Managing Director – MENA of Codebase Technologies, added “The recent mobile app launch is another milestone in our strategic technology partnership with Capital Bank of Jordan. We are honoured that Capital Bank of Jordan has placed their trust in us as a longstanding technology partner and chosen our Digibanc platform as their solution for multiple projects in their digitization journey.”

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