July 18, 2024

BENEFIT announces security features on mobile app to enhance safety

Mr. Ahmed AlMahri, Head of BENEFIT’s Business Development and Services Department

BENEFIT, the Kingdom’s innovator and reportedly the leading company in Fintech and electronic financial transactions service, has recently announced several security enhancements to the BenefitPay application with the aim of enhancing user experience when switching mobile phones.

The latest enhancements include prompting users to deactivate the BenefitPay account used on their old phone before activating it on their new device, as this step contributes to enhancing user safety and security, while limiting electronic fraud risks.

Commenting on the occasion, Mr. Ahmed AlMahri, Head of BENEFIT’s Business Development and Services Department, said: “As part of its efforts to improve and protect users’ experiences, BENEFIT is eager to periodically introduce improvements to its services and evaluate best practices. In this regard, we recently modified the activation mechanism of the BenefitPay application in a new phone, as the new procedure requires that the user first cancels the activated account on the old phone before proceeding to install the application on the new phone, by selecting the Deactivate feature in the Settings menu on the old device.”

He added: “In the event that the old phone is not available for any reason or due to formatting the old device, the customer must visit BENEFIT’s customer service center at the Company’s headquarters in Seef District, where the deactivating process will be completed by a qualified employee after verifying the customer’s identity. This measure is taken to ensure security and compliance with consumer identity verification regulations in order to protect them from fraudsters.”

It is important to note that personnel of The BENEFIT Company will not contact consumers and ask for passwords, OTPs, or customer data, and if customers are subjected to such a situation, it is a fraud attempt.


For more information regarding electronic financial transactions service please read the articles on: Yalla Super App offers service for investing in gold, Yalla Invest

ValU forms partnership with Geidea, a digital payments platform



Khalid Elgibali, Division President, MENA, Mastercard, Andreas Ruepp, Head of the Financial Sector Development Project at GIZ Egypt and Nadine Abukhadra, Head of Growth, ElRehla signing the agreement.
Mastercard partners with GIZ Egypt and ElRehla
Bajaj Allianz Life establishes presence in Dubai
Bajaj Allianz announces opening in Dubai
Mastercard partners with Ingiz for financial literacy
Mastercard partners with Ingiz for financial literacy
  • logo banner warba
  • Mutual Trust Bank Plc
  • Ahli United Bank


The business landscape is going through continuous change, which means that there are constantly new challenges arising in HR. This blog entails on few of the major challenges arising in 2024
Representational Image
ACCA announces the addition of new Emirati members to its Members’ Advisory Committee with a government-led goal of achieving a 10% increase in Emiratisation of the skilled workforce by 2026
CyberKnight announces VAD partnership with Forescout for META. CyberKnight to offer complete asset intelligence and control across IT, OT, and IoT to Forescout.