June 18, 2024

Etihad Airways Engineering collaborates with Ramco Systems

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(L-R) P.R. Venketrama Raja, Chairman, Ramco Systems with Abdul Khaliq Saeed, CEO, Etihad Airways Engineering, during the signing ceremony at the 2023 MRO Middle East, Dubai Ramco Systems

Etihad Airways Engineering, one of the world’s leading aircraft maintenance and engineering solutions providers, has partnered with global enterprise aviation software provider Ramco Systems to implement its Aviation Suite V5.9. The project was officially announced at the 2023 edition of MRO Middle East, held at Dubai World Trade Centre, Dubai.

With modules covering Contract & Quote Management, Maintenance Planning, Hangar Maintenance, Component Maintenance, Supply Chain Management, Engineering, Quality, Digital Task Cards, ePublications, and Customer Billing, Ramco’s integrated Aviation Suite will streamline multiple operations across Etihad Airways Engineering, offering the organisation a single source of information with real-time visibility. In addition, Ramco’s digital tools such as Ramco Anywhere mobile apps, dashboards, and integrated customer portals, will seamlessly digitise Etihad Airways Engineering’s operations, enhance process efficiencies, and help them go paperless.

Abdul Khaliq Saeed, CEO, Etihad Airways Engineering, said, “At Etihad Airways Engineering, we are passionate about integrating next generation technologies in today’s emerging aerospace trends in readiness for the future. By deploying Ramco’s state-of-the-art Aviation Suite, Etihad Airways Engineering will be able to deliver innovative solutions and services that will not only provide outstanding customer experience but will also optimise our cost and turnaround time by efficient resource utilisation. We are all set to leverage the power of automation with Ramco.”

Etihad Airways Engineering is a part of ADQ, offering industry leading aircraft maintenance and engineering solutions including airframe maintenance, component repair, overhaul services and technical training, with a team of around 2,000 professionals from around the world. The organisation takes pride in the reliability and on-time delivery of its services and is driven by a dynamic culture of excellence in everything they do. The company has vast experience in providing total maintenance solutions for Airbus and Boeing aircraft including advanced composite repair, cabin refurbishment and component services around the clock from its facility adjacent to Abu Dhabi International Airport. Cutting edge processes and solutions are used at the facility from a dedicated centralised planning and control (CPAC) facility for heavy maintenance to automated tool management and live dashboards across the business to monitor the progress of every project in real time.

Etihad Airways Engineering is the first organisation in the Middle East to be granted an extended Part 21J Design Organisation Approval by the European Aviation Safety Agency (EASA) to undertake major cabin design and modification.

P.R. Venketrama Raja, Chairman, Ramco Systems, said, “It is remarkable to witness the trust that Ramco Aviation has been winning from renowned aircraft service providers such as Etihad Airways Engineering. Situated in the heart of one of the world’s most prolific aviation growth markets, Ramco’s association with Etihad Airways Engineering will play a key role in driving digitisation and increasing overall operational efficiency at Etihad Airways Engineering. With Ramco’s next-gen Aviation Suite infused with artificial intelligence and machine learning, we look forward to building a digital MRO journey at Etihad Airways Engineering.”

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