Rabbit partners with Metro Markets

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Soraya Mansour, Vice CEO, Metro Markets Company - Ismail Hafez, Co-Founder & COO, Rabbit.
Soraya Mansour, Vice CEO, Metro Markets Company - Ismail Hafez, Co-Founder & COO, Rabbit.

Rabbit and Metro Markets Company announced recently that they have entered into a strategic partnership across several fronts in the Egyptian Market.

The multipronged deal, made official in a dedicated signing ceremony, will see the two companies serve over 2 million customers across Greater Cairo and beyond. Rabbit will also offer a large selection of Fresh Food Marketโ€™s premium range and Metroโ€™s products through its mobile app.

Ismail Hafez, Chief Operating Officer at Rabbit.

โ€œWe are proud to kick off this one-of-a-kind partnership in the region with Metro, one of the most established players in the brick and mortar grocery and retail sector in Egyptโ€œ said Ismail Hafez, Chief Operating Officer at Rabbit.

Between its three store chains Fresh Food Market, Metro, and Kheir Zaman, Metro Markets company operates the largest brick-and-mortar grocery and retail logistics network in Egypt, with 160 stores in 19 governorates around the country. Founded in 1996, the company is considered a household name in the grocery space for generations.

Launched in 2021, Rabbit operates an e-commerce app with over half a million users. Through their network of dark stores, they delivered over 5 million items to date. Originally reaching mainstream popularity for its โ€œgroceries and more in 20 minutesโ€ promise, the company has since expanded its range of products and services to offer over 4,000 SKUs through various delivery time options, and a recently-launched buy-in-bulk offering, to better serve different customer segments and needs.

โ€œWe are deeply excited by the potential of our partnership with Rabbit ,โ€ said Soraya Mansour, Vice Chief Executive Officer at Metro Markets. โ€œThis deal will allow us to

supercharge our online presence, and bring our signature high-quality products and brands to a larger segment of users,โ€ she adds.

โ€œOur proprietary real-time stock tracking unlocks unprecedented reliability for our customers, and better efficiency for Metro Markets; a great win-winโ€ adds Hafez.

โ€œWhile many customers still prefer brick-and-mortar grocery shopping, bringing our decades of experience to the online market will be decisive for our success in the future,โ€ explains Mansour. โ€œWe are hoping to capitalize on Rabbitโ€™s expertise on the e-commerce side.โ€

The model is akin to similar online-offline retail partnerships around the world, which have shown a lot of success. For example: Gorillazโ€™ partnership with brick and mortar grocery giant Tesco in the UK and with Jumbo in Germany, Instacartโ€™s partnership with retail giant Walmart in the US, Cajoo and Carrefour in France, and several others.

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