du partners with Ookla to provide a superior customer experience

Facebook
Twitter
LinkedIn
Fahad Al Hassawi, Chief Executive Officer at du, and Stephen Bye, President and CEO of Ookla, a division of Ziff Davis.
Fahad Al Hassawi, Chief Executive Officer at du, and Stephen Bye, President and CEO of Ookla, a division of Ziff Davis.

du, from Emirates Integrated Telecommunications Company (EITC), has teamed up with Ookla, a global leader in connectivity intelligence, to provide a superior customer experience. The partnership will see Ookla providing its comprehensive suite of solutions to du.

du will leverage Ookla’s industry-leading solutions to gain valuable insights into network performance, coverage, and signal measurement data, as well as real-world consumer network experience. By harnessing these advanced tools, du aims to facilitate a differentiated experience for its customers across the UAE and further contribute to UAE’s worldwide leading position.

Fahad Al Hassawi, Chief Executive Officer at du said: “We are thrilled to partner with Ookla to augment our network performance and elevate the customer experience in the UAE. We will leverage powerful insights and data-driven solutions to ensure seamless connectivity and deliver superior network performance to our valued customers.”

du and Ookla logo

Under the terms of the agreement, Ookla will offer du its end-to-end solutions, providing global insights on quality of service (QoS) and quality of experience (QoE), thus enabling du to make informed decisions for network improvements. This partnership further solidifies du’s dedication to providing a world-class network performance for its customers.

Stephen Bye, President and CEO of Ookla, a division of Ziff Davis, said: “Ookla’s partnership with du underscores our commitment to working with providers to improve access to broadband services and deliver the best possible customer experience. We appreciate our partnership and work with du to improve its network and maintain the UAE’s position as the fastest country for mobile speeds on the Speedtest Global Index.”

Through this collaboration, du aims to not only ensure seamless connectivity and deliver a superior network performance, but also contribute to the UAE’s ranking as the fastest mobile market in the world.

Source

Share.

RELATED POSTS

Representational Image courtesy: FreePik, by bilanol
EMSTEEL and YDE Partners for Industrial Solar PV Rooftop Project In the UAE
Du Partners with Transguard Group to Advance Digital Transformation
Du Partners with Transguard Group to Boost Digital Transformation
Turki Badhris, President of Microsoft Arabia. (Image courtesy: Microsoft Arabia)
Microsoft Bolsters Partnership with Databricks Across KSA
  • Asialink Finance

LATEST POSTS

Mobile App Design Trends That Appeal to Dubai Users
KFAS has concluded the “TechEdge” program conducted in collaboration with the National University of Singapore, the National Bank of Kuwait, and Zain. (Image courtesy: KFAS)
This strategic partnership aligns with NAIA's vision of selecting strategic partners from major international companies. (Image Courtesy: NAIA Developments)
Gulf Bank is proud to offer the traditional “Ayadi” service at all its branches across Kuwait. (Image courtesy: Gulf Bank)