Al-Futtaim Group, a leading diversified and progressive, privately held regional family business headquartered in Dubai, has appointed Moza Omar Al Futtaim as its Chief AI Officer, a role recently created to harness the enormous potential of artificial intelligence (AI) across its operations.
Industry sources added that Moza will play a crucial role in ensuring the smart, swift, and effective adoption of AI across the Group’s diverse divisions – including Automotive, Financial Services, Retail, Real Estate, Health, and “Blue” the Group’s reward program. This displays the Group’s strong commitment. It focuses on identifying new investment opportunities and adopting AI-driven solutions. These efforts are aimed at maintaining a competitive edge and further enriching customer experiences.
Moza’s appointment underscores Al-Futtaim Group’s commitment to innovation and its proactive approach to adopting cutting-edge technologies that promise to revolutionize businesses’ operations. AI and automation are not just future possibilities, but immediate opportunities to increase productivity, improve cost efficiency, and enhance customer satisfaction.
Industry sources added that recent global surveys displayed that over 70 percent of organizations using AI have gained a significant competitive advantage, with AI and automation potentially increasing productivity by up to 40 percent.
In recognition of AI’s immense potential, the UAE government has implemented a comprehensive artificial intelligence strategy to become a world leader in AI by 2031. This strategy, known as the UAE National Strategy for Artificial Intelligence 2031, focuses on leveraging AI across various key sectors to enhance economic growth, sustainability, and the quality of life for its citizens.
Reflecting on her new role, Moza Al Futtaim stated: “I am thrilled to embark on this exciting journey as Al-Futtaim Group’s Chief AI Officer. The potential of AI to transform our business operations and customer experiences is immense. In the present highly competitive market, adopting AI enables companies to stay ahead of the curve as well as accelerate the pace of change. In this new capacity, I aim to foster a culture of innovation and learning, ensuring that AI becomes a cornerstone of our growth strategy. Together, we will unlock new opportunities, drive efficiency, and create unparalleled value for our customers, employees, and stakeholders.”
