July 22, 2024

Meet Dalia: AI Chatbot Boosting CX Experience At Al Ghandi Auto

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This cutting-edge technology, developed by Seez utilizing OpenAI’s GPT, marks a significant milestone as Al Ghandi Auto pioneers the integration of advanced AI capabilities to transform its customer service operations
Meet DALIA, the Ai Chatbot behind Al Ghandi Auto’s bid to transform the customer experience in the region

Al Ghandi Auto, the exclusive automotive dealer for Chevrolet and GMC, in Dubai and the Northern Emirates and Cadillac for the UAE, proudly launches DALIA, an innovative AI chatbot powered by Seezar on its websites. According to Industry sources, this innovative technology developed by Seez utilizing OpenAI’s GPT, marks a significant milestone as Al Ghandi Auto pioneers the integration of advanced AI capabilities to transform its customer service operations.

Meet DALIA, the Ai Chatbot behind Al Ghandi Auto’s bid to transform the customer experience in the region.

Industry sources further added that with its advanced Natural Language Processing (NLP) capabilities and machine learning algorithms, DALIA was designed with user-centricity at its core, offers 24/7 support, providing customers with instant access to product features, specifications, competitor comparisons, after-sales information, and dealership locations. It also has advanced Natural Language Processing (NLP) capabilities and machine learning algorithms, (can be removed as it repeats the first line of this para) DALIA is a chatbot that will deliver a conversational and intuitive user experience, improving the car buying process, service follow ups and overall contribute to customer satisfaction.

Meet DALIA, the Ai Chatbot behind Al Ghandi Auto’s bid to transform the customer experience in the region. Marc Jenkins, CEO at Al Ghandi Auto

Marc Jenkins, CEO at Al Ghandi Auto stated “Al Ghandi Auto strives to be at the forefront of innovation in the automotive industry. The introduction of DALIA underscores our commitment to innovation while providing our customers with the best possible service and support experience. We are excited to lead the way in enhancing the online experience and demonstrate our dedication to continuous improvement and customer care.”

Industry sources also affirmed that DALIA’s seamless integration with Al Ghandi Auto’s backend systems ensures real-time accuracy and responsiveness. It is built to scale, able to handle a high volume of inquiries without compromising performance. Dalia will be available to customers through multiple platforms, and will provide customers with a consistent experience across all devices, Doing so while it maintains the highest levels of security and data privacy protocols.

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