NCR Atleosย Corporation, expanding self-service financial access for financial institutions, retailers and consumers, today announced thatย NatWest Group, one of the UKโs largest banking organisations serving over 19 million customers, has expanded its relationship with NCR Atleos to transform its self-service banking channel, building a strong foundation for innovation and success.
NatWest Group, which includes well-known brands such as NatWest Bank, Royal Bank of Scotland, and Ulster Bank, has a long history of serving diverse customers and communities across the UK. As part of its commitment to modernisation and improving customer experiences, the organisation identified the need for a more agile and efficient self-service banking platform.
Through its collaboration with NCR Atleos, NatWest Group is in the process of upgrading its owned and partner network of more than 5,500 ATMs and multi-function devices. This refresh will streamline NatWest Group branch and self-service operations, optimise availability and enable faster deployment of new transactions and services. The programme includes the replacement of all NatWest owned ATMs and multi-function devices with new NCR Atleos technology that will provide a new innovative customer interface presented on 19โ touchscreen displays. NCR Atleosโ technology is enabling NatWest Group brands to deliver secure, uninterrupted access to cash and essential financial services, reinforcing their role as a reliable banking provider to the Groupโs 19 million customers and wider communities across the UK.
โWe are on a journey to deliver a next generation self-service refresh across our software and customer facing technology,โ said Richard Talbot, Head of Cash and Self Service at NatWest Group. โNCR Atleosโ flexible, scalable self-service platforms and proven expertise are helping us build the framework that will enable future agility, innovation and growth in the self-service channel. We look forward to exploring future self-service innovation with our trusted partners at NCR Atleos.โ
โAs customer expectations for seamless banking interactions continue to grow, financial institutions need the right self-service technology to stay ahead of the curve,โ said Diego Navarrete, Executive Vice President, Global Sales for NCR Atleos. โWe are proud to support NatWest Group in their initiative to transform their self-service channels, ensuring secure, convenient and dependable access to cash and financial services for their customers.โ
