AlRayan Bank Introduces Standalone Self-Service Digital Zone

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The Self-Service Digital Zone is designed to bring convenience and efficiency to the way customers manage their banking needs. (Image Courtesy: AlRayan Bank)
The Self-Service Digital Zone is designed to bring convenience and efficiency to the way customers manage their banking needs. (Image Courtesy: AlRayan Bank)

As part of its ongoing transformation journey, AlRayan Bank has officially launched the first-of-its-kind standalone Self-Service Digital Zone (ALRAYAN GO Kiosk) in the State of Qatar. This innovative concept reflects the bankโ€™s continued commitment to enhancing customer experience through digitalization while upholding high service standards.

The Self-Service Digital Zone is designed to bring convenience and efficiency to the way customers manage their banking needs. The ALRAYAN GO Kiosk combines the best of both worlds: the speed and flexibility of digital banking, and the reliability and familiarity of traditional in-branch services โ€” all in one seamless, integrated experience.

Customers can independently perform a variety of essential services such as cash withdrawals and deposits, instant card printing (initiated through the ALRAYAN GO app), and immediate cheque book issuance. The service is available 24/7 and will be gradually rolled out across various strategic locations across Qatar, offering customers greater accessibility and flexibility in how they bank.

AlRayan Bank Logo (Image Courtesy: AlRayan Bank)

โ€œThe launch of the Self-Service Digital Zone marks a key milestone in our transformation agenda,โ€ said Omar Al Emadi, Acting Group Executive Officer at AlRayan Bank. โ€œOur goal is to empower customers with smart, secure, and user-friendly tools that simplify their banking journey while maintaining the personalized care they expect from AlRayan Bank.โ€

Houssam Itani, Group Chief Transformation Officer at AlRayan Bank, added: โ€œAt AlRayan Bank, we are committed to driving our transformation in a way that genuinely benefits our customers. The launch of the Self-Service Digital Zone is part of our larger vision to transform banking into a smoother, more efficient, and more personalized experience.โ€

By introducing this concept, AlRayan Bank continues to reinforce its position as a pioneer in digital transformation, offering innovative solutions that improve service quality and respond to the evolving needs of its customers.

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