ZAPS Group proudly announces that its flagship luxury mobility and concierge brand, ZAPS Premium, has once again been recognized on the global stage with two prestigious awards:
- Luxury Transfer Services Provider Middle East 2025
- Best Airport Transfer Company Middle East 2025
These accolades were presented by International Business Magazine, underscoring ZAPS Premium’s leadership in redefining airport transfers, luxury mobility, and lifestyle concierge solutions across the Middle East and beyond.
Elevating Premium Travel Experiences
Winning these two categories is a testament to ZAPS Premium’s reputation as a trusted partner for seamless, high-touch travel services. With its focus on innovation, customer experience, and reliability, the brand continues to set new benchmarks in luxury mobility.
ZAPS Premium has become the preferred choice for VIP travelers, frequent flyers, corporate executives, and banking partners who expect world-class service at every touchpoint. From airport meet & greet and fast-track immigration to premium lounge access and executive chauffeur services, ZAPS Premium’s offerings are tailored to deliver comfort, efficiency, and exclusivity.
A Year of Milestones
In the past twelve months, ZAPS Premium has executed over 12,000 premium service transactions across Saudi Arabia, the UAE, and Bahrain, including:
- Airport Concierge Services – Meet & greet, buggy transfers, fast-track immigration, and porter support.
- Premium Mobility Solutions – Executive limousine rides, valet parking, and tailored chauffeur services.
- Lifestyle Benefits – Co-branded activations with partner banks and retail brands.
These services are made available to partner bank cardholders through exclusive tie-ups with leading financial institutions such as SAB Bank and Visa, ensuring that high-value customers enjoy the privileges of a truly premium travel experience.
CEO’s Perspective: Leading with Vision
Commenting on this achievement, Mr. Ahmed Pasha, Founder and CEO of ZAPS Group, stated:
“Winning these awards is both an honor and a responsibility. It reflects our dedication to excellence and the strength of our partnerships. At ZAPS Premium, we are not just providing services – we are creating experiences that bring peace of mind, reliability, and luxury to every journey. As we expand globally, our mission remains clear: to deliver elite travel services while building strong B2B partnerships that enhance customer loyalty and engagement.”
This recognition adds momentum to ZAPS Premium’s strategic roadmap, which emphasizes technology-driven experiences, exclusive partnerships, and international expansion.
Technology as a Growth Driver
ZAPS Premium’s mobile application continues to evolve as a one-stop platform for mobility bookings, lifestyle privileges, and partner integrations. Built with security and exclusivity in mind, the app ensures that services are available only to eligible partner bank cardholders and verified premium customers.
Recent updates include:
- Seamless digital booking and confirmations for airport transfers and concierge services.
- Partner-driven integrations allowing banks and enterprises to offer white-glove services to their top-tier customers.
- Customer engagement features designed to maintain exclusivity while scaling globally.
Expanding Horizons
Building on its strong foundation in the GCC, ZAPS Premium has initiated its global expansion journey in 2025. New markets are being evaluated to serve:
- Global travelers seeking seamless luxury services.
- Banks and fintechs looking for loyalty-driven lifestyle partnerships.
- Corporate clients and event organizers requiring premium concierge support.
Through this expansion, ZAPS Premium aims to replicate its Middle East success story, offering tailored services such as luxury gifting, chauffeured mobility, and premium hospitality tie-ups. Early discussions with international banking and retail networks have already yielded positive traction.
Recognition Beyond Awards
While these awards from International Business Magazine add to ZAPS Premium’s growing list of accolades, the real recognition comes from customer trust and partner confidence. By delivering reliable, tech-enabled, and customer-first services, ZAPS Premium has become synonymous with premium mobility in the region.
The brand’s success is rooted in three pillars:
- Operational Excellence – Ensuring flawless service delivery across thousands of transactions.
- Customer-Centricity – Designing experiences that cater to VIPs, corporate travelers, and frequent flyers.
- Strategic Partnerships – Collaborating with banks, retailers, and enterprises to create long-term value.
Looking Ahead
As ZAPS Premium continues to scale, its roadmap for 2025–26 includes:
- Deepening Partnerships – Expanding collaborations with banks and fintechs for co-branded activations and loyalty integrations.
- Sector Diversification – Entering new verticals such as hospitality, airlines, and event management with curated concierge services.
- Global Brand Building – Establishing ZAPS Premium as the go-to luxury mobility partner for international travelers.
With a strong mix of technology, exclusivity, and premium service design, ZAPS Premium is poised to redefine what luxury travel and lifestyle services mean for the next generation of global travelers.
Article received from Zaps Group
