DDS collaborates with Thrifty and Dollar to boost the UAE’s auto rental market

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Vivek Harikrishnan- Head of Product & COO -Direct Debit System, Rahul Singh -Managing Director - Thrifty-Dollar Car Rental Group, Benny Thomas -Group CFO - Thrifty-Dollar Car Rental Group. Image Courtesy: DDS
Vivek Harikrishnan- Head of Product & COO -Direct Debit System, Rahul Singh -Managing Director - Thrifty-Dollar Car Rental Group, Benny Thomas -Group CFO - Thrifty-Dollar Car Rental Group. Image Courtesy: DDS

Direct Debit System (DDS), one of the UAE Central Bankโ€“licensed fintech platforms for automated collections, recently announced its partnership with Thrifty Car Rental and Dollar Car Rental to enable remote mandate authorisation, paperless transactions, and faster reconciliation across their nationwide leasing portfolio. With operations spanning all seven emirates and a strong focus on personal, fleet, and commercial vehicle leasing, Thrifty and Dollar are two of the largest automobile rental and leasing companies in the UAE. The collaboration with DDS marks a major transformation in the auto rental market.

Modernising its existing direct debit framework, Thrifty and Dollar have transitioned from paper-based mandates, requiring wet signatures and physical customer presence, to DDSโ€™s fully digital, UAE PASSโ€“enabled direct debit solution, operating on the UAE Direct Debit Scheme (UAEDDS).

Image:  DDS, Dollar and Thrifty Official websites
Image: DDS, Dollar and Thrifty Official websites

โ€œWhile direct debit was already a minor part of Thrifty and Dollarโ€™s collections approach, paper-based mandates introduce operational friction at scale,โ€ said Vivek Harikrishnan, Head of Product & COO at Direct Debit System. โ€œBy digitising the entire mandate and collection lifecycle using UAE PASS, we have enabled Thrifty to move away from physical paperwork and in-person processes to a fully remote, compliant, and paperless model, while gaining greater visibility and control across fleet, commercial, and long-term lease payments.โ€

With DDSโ€™s API-driven digital direct debit integration, the business can now establish automated recurring collections for long-term leases and fleet contracts, without physical documentation or cheque dependency.

Rahul Singh, Managing Director from Thrifty and Dollar Car Rental commented:
โ€œManaging fleet and commercial leasing at scale requires reliability, transparency, and operational efficiency. Digitising our direct debit mandates through UAE PASS has enabled us to streamline recurring lease payments while also automating the recovery of tolls and fines. This supports our focus on operational excellence and delivers a more seamless, modern payment experience for our customers.โ€

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