Trescon is set to bring the 11th global edition of the World CX Summit on 17th August 2023 at the Edsa Shangri-La in Manila, Philippines. The World CXSummit โ Manila brings together the most influential CX Leaders and technology vendors from the Philippines โallunderoneroofโ.
Philippines, the third-largest contact centerย outsourcing destination, is gearing up to host the 11thย edition of the World CXย Summit, organized by Trescon. The premier customer experience event bringsย together leading CX professionals and experts to help businesses and brandsย provide a seamless customer experience journey using the latest trends andย technologiesย thatย dominateย theย market.
After successfully hosting over 15,000 CX thought leaders, innovators,ย specialists and key stakeholders in over 10 editions, the World CX Summit hasย established itself as a premier knowledge sharing platform to share actionableย insights about the latest trends and technologies in delivering a memorableย customer experience. At the event, attendees will engage in insightful sessions,ย listen to captivating keynotes, and draw inspiration from successful use-casesย toย transformย theirย CXย strategies.
At the 11thย global edition of the World CX Summit, the attendees will witnessย the fusion of cutting-edge technologies and customer insights while helpingย them focus on how to amplify customer experience, pioneeringย personalization at scale, cracking the code of CX ROI along with other keyย topics. Fostering a spirit of knowledge-sharing and innovation, the eventย facilitatesย networkingย opportunitiesย andย forge impactfulย relationshipย to
accelerate the adoption of the latest technologies to optimize customerย experienceย strategies.
Theย notableย speakersย attendingย theย eventย include:
- Vennย Judeย Francisco,ย Chiefย Experienceย Officer,ย Metroย Pacificย Tollwaysย Corporation, Philippines
- Samย Tolentino,ย Assistantย Viceย Presidentย –ย Clientย Engagementย &ย Solutionsย Group, Unionย Bank,ย Philippines
- Melodyย Lim,ย Headย ofย Customerย Experience,ย Aboitizย Powerย Philippines
- Hazelย Montano-Zamora,ย CXย Designย Head,ย AIAย Philippines,ย Philippines
- Godfreyย Santos,ย Assistantย Viceย President-ย Customerย Experience,ย PETNETย Inc.
- Taraย Cabullo,ย Headย ofย Customerย andย Investmentsย Digitalย Experience,ย GCash, Philippines
- Samuelย Powell,ย CEO,ย HMRย Philippines,ย Philippines
- Warrenย Ilustre,ย Headย ofย Customerย Experience,ย Eastย Westย Bank,ย Philippines
- Danย Ramirez,ย SVPย andย Headย ofย Transformation,ย ING,ย Philippines
- Jonasย R.ย Deย Losย Reyes,ย Firstย Viceย President,ย Headย ofย Digitalย Marketingย andย Omnichannel,ย Metrobankย andย Trustย Companyย (Metrobank),ย Philippines
Naveen Bharadwaj, Group CEO, Trescon shared his excitement about theย upcoming event stating, โThe Philippinesโ expanding CX market and economicย growth made it an ideal choice to host the latest edition of the World CXย Summit.ย We are committed to supporting the continued digital transformationย of the market by undertaking the mandates and requirements of localย government and enterprise stakeholders and facilitating their introductions toย theย world’sย leadingย solutionย andย serviceย providers.โ
On being a part of the Summit, one of the key speakers, Venn Jude Franciscoย said, โThe World CX Summit provides a venue that will foster much neededย collaborations which can hopefully spark meaningful innovation in customerย experienceย acrossย regions.โ
Sam Tolentino, AVPโ Client Engagement & Solutions Group, Union Bankย expressed his excitement about the Summit saying, โ The World CX Summitย will playย aย pivotal roleย inย elevatingย localย CXย toย exceedย global standards.โ
For more insights on the Event, Media Partners, and more, do visit the website https://worldcxsummit.com/manila/ and https://worldcxsummit.com/manila/#partners
International Business Magazine is the official Media Partner for this Event
