May 27, 2024

Wisdom to host Saudi Arabia Edition of Digital Customer Experience Series

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Digital Customer Experience Series – Saudi Arabia 30 and 31 May 2022

Wisdom has proudly announced its Digital Customer Experience Series – Saudi Arabia edition, to be held virtually on 30 and 31 May 2022. The event will explore how digitalization has impacted customer preferences, bringing together industry leaders and experts to discuss the emerging opportunities for businesses.

The Saudi Arabia edition will focus on how the economies in the Middle East are in the process of transforming from a commodity/product-based economy to a knowledge-based economy. Today it’s critical for businesses to evolve their CX strategies amid the changing market dynamics to enhance revenue and brand loyalty. The event will welcome senior industry representatives and key stakeholders from leading organizations to share insights and discuss opportunities of delivering good quality, reliable and consistent digital experiences to delight customers.

Through interactive panel discussions, practical sessions, and insightful presentations, the event will provide a comprehensive understanding of the present market scenario and how businesses can capitalize on it. Apart from gathering crucial information, the attendees will also get an excellent platform to network with industry leaders.

This 2-day event will count on 20+ expert speakers from top global organizations including Neom, STC, Majid Al Futtaim, Gulf International Bank, Abdul Latif Jameel, Abunayyan Holding, Petromin Corporation, UBER, Mobily, and many more.

Key Topics:

  • Customer 5.0 and Data Governance
  • Building customer centric B2B experiences
  • Customer experience design
  • Future of hybrid experience channels
  • Customer experience value chain analysis
  • Experience leadership and implementation
  • UX development at scale : surveys, analytics and online testing
  • CX innovation and incorporating CX in the post pandemic world

Digital Customer Experience Series – Saudi Arabia will be an excellent opportunity for businesses looking for expert perspectives to fine-tune their CX strategies in the Middle Eastern region and also to connect with some of the biggest industry names for business collaborations. Early Bird offer is valid till 4 April for special discounts on registrations. For more information, visit the official website at digital-customer-experience-saudi.com.

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