Deliveroo UAE recently announced the significant year-over-year growth of its on-demand grocery offering, showcasing a surge in grocery order volumes. In 2023, on-demand grocery (ODG) sites doubled in the UAE, and grocery orders experienced a remarkable 62% growth in Dubai and a 135% surge in Abu Dhabi.
Underscoring the firm’s continued commitment to meeting the evolving needs of customers, this milestone also reflects the value and convenience Deliveroo presents to its users. The growth in grocery order volumes is attributed to Deliveroo’s extensive network of grocery partners and innovative services tailored to enhancing customer convenience. In addition, since 2022, Deliveroo has successfully introduced three Hop sites, the firm’s rapid grocery delivery service which offers customers on-demand groceries in as little as 15 minutes.
Prashant Talwar, Director of Groceries & Retail at Deliveroo UAE Stated, “Year on year, we recognize the increased interest for on-demand grocery, resulting in a significant surge in grocery order volumes among our customers. The launch of Deliveroo Hop followed by the in-app top-up feature has proven to facilitate the ease of ordering grocery essentials through Deliveroo. We are committed to continue enhancing our customer’s value proposition by investing in new services, features, as well as strategic partnerships. Our latest offering, Deliveroo Shopping, underscores this commitment by expanding our range to Electronics, Health & Pharmacies, Flowers, Pet Essentials, Gifts, Toys & Games, and Beauty & Toiletries.”
Deliveroo UAE has also introduced its top-up feature, an in-app service that allows customers to seamlessly top-up their takeaway orders with additional grocery items from Deliveroo Hop to counter the response to huge customer demand.
As Deliveroo UAE continues to play an integral role in the on-demand delivery journey of its customers, the delivery giant firm remains committed to enhancing its offering that combines convenience and variety.