Since its establishment in 2008, United Facilities Management (UFM) has emerged as one of the most innovative and trusted names in the facilities management sector in the State of Kuwait. Through a steadfast commitment to integrated solutions, adoption of advanced technologies, and a focus on client needs, UFM has redefined the concept of service excellence and is now paving the way for regional expansion through well-planned strategic steps.
1) A Track Record of Growth
Over more than 17 years, UFM has built a strong operational base, managing more than 350 properties and over 8,500 rental units, with a total value exceeding one billion Kuwaiti Dinars. These assets generate more than five million Kuwaiti Dinars monthly, reflecting the scale of operations and the company’s integration with the local market. Its property portfolio includes commercial, residential, investment, industrial, and mixed-use projects, serving both public and private sectors.
2) Integrated Services That Deliver Real Value
UFM adopts a holistic approach that covers all aspects of facilities and property management, including:
- Integrated Facilities Management
- Property & Portfolio Management
- Security & Safety
- Housekeeping & Pest Control
- Landscaping & Irrigation Systems
- Waste Management & Sustainability Programs
- General & Specialized Maintenance
- Logistical & Technical Consultancy
This multidisciplinary model enables the company to deliver comprehensive and seamless solutions that often exceed client expectations. Daily operations are managed efficiently through Maximo and a digital PMS system, ensuring effective rent collection, contract management, financial follow-up, and prompt responsiveness.
3) Innovation as a Core Driver of Excellence
At the heart of UFM’s excellence lies its commitment to leveraging the latest technologies. It was the first company in Kuwait to receive the ISO 41001 certification, the global standard for Facility Management Systems—affirming its commitment to quality, safety, and environmental sustainability.
The company has adopted smart irrigation systems, energy-saving operations, and AI-powered analytical tools, enhancing operational agility, accelerating decision-making, and improving service quality.
4) Local Expertise with a Regional Vision
UFM’s success in the Kuwaiti market forms a solid foundation for its expansion. It is currently exploring new strategic partnerships across GCC countries to replicate its integrated model in emerging markets, customizing its solutions to align with each market’s specific needs.
UFM shows particular interest in vital sectors such as the public and private sectors, healthcare, education, hospitality, sports, banking, and mixed-use development sectors that demand specialized services that UFM is uniquely positioned to deliver with its technological infrastructure and expert teams.
5) A Culture of Empowerment and Accountability
UFM derives its strength not only from its systems but from its people. Under the leadership of CEO Mr. Ibrahim Abdullateef, the company has established a corporate culture that promotes innovation, rewards initiative, and encourages teamwork. Employees are regarded as strategic partners in success, empowered to lead initiatives and offer innovative solutions.
This culture is reflected in high customer loyalty and retention rates, proving that operational excellence begins from within. The company places special emphasis on continuous training and development to ensure team readiness in adapting to industry changes.
6) A Genuine Commitment to Sustainability
Sustainability at UFM is not just a slogan—it’s a way of working. The company’s QHSE (Quality, Health, Safety, and Environment) policies focus on reducing environmental impact, enhancing employee well-being, and ensuring public safety. It adheres to strict protocols for waste management, recycling, and energy conservation.
UFM has received multiple awards in environmental and social responsibility, reinforcing its image as a leading company that blends economic performance with ethical commitment.
7) Toward a Smarter Future
As UFM outlines the next phase of its journey, its vision remains clear: to deliver smart, fast, and eco-friendly solutions that meet the aspirations of clients and communities. With a proven business model, exceptional leadership, and an expanding network of partnerships, UFM is poised to set a new benchmark in facilities management across the region.
Whether managing a tower in the heart of Kuwait City or forming a new partnership in the Gulf, UFM maintains the same level of professionalism and innovation.
UFM – Managing today… to shape tomorrow.
Article received via Mail from United Facilities Management (UFM)
