As enterprises return to the fore from the constrains of the crisis, Customer experience went from being an after-thought to a major priority for business. With the constantly evolving customer landscape, it is essential for enterprises to get to grips with digitization tools and strategies that not only provides a seamless but also enhanced customer experience driven by analytics and other digital tools subsequently for improved business output.
The 3rd Edition of Global CX Summit will bring together 250+ CDOs, CIOs, CMOs, Heads- Customer Experience, Digital Transformation, Analytics etc. to discuss the best practices in transforming customer journey, challenges case-studies and CX solutions that Customer experience leaders need to adopt to scale up to enhance their customer experience and subsequently lead to better customer retention and other essential CX parameters for the CX leaders from the Middle East.
With a key focus on driving Digital transformation driving CX, Enhanced customer engament, Leveraging customer data and analytics and more, the conference hosts a well-rounded line-up of speakers including renowned CX leaders like Piyush Kumar Chowhan,Group CIO, Lulu Group ;Abdulaziz Alshamsan,Executive Director General Customer Experience & Corp. Comm.,Ministry of Human Resources and Social Development – KSA; Santhakumaran Atmalingam, Global CX Consultant, CX Expert Asia; Guil Rodrigues, AVP CX and Design Lead, Payit powered by FAB, First Abu Dhabi Bank; Ajay Nambiar, CSO, M3M India Pvt Ltd. amongst other Customer experience experts from the Middle East, with extensive experience from versatile backgrounds.
Our expert speakers will share result-based case-studies, actionable CX insights and valuable use cases that have worked for the success of their businesses.
Some of the key brands foraying CX solutions for your enterprise are associated with the event like Freshworks and Locobuzz as Gold partners and showcase partner WebEngage and our esteemed Media partners at this event include International Business Magazine and GIBF.
Learn and network with industry experts and peers from the very best CX leaders from the Middle East, from the comfort of your workstation on June 24, 2021. Date: June 24th, 2021
Time: 11:00 am – 4 pm