June 29, 2026
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The agreement was signed by Ahmed Jumaa Al Mashrakh, Manager Director of Rafid Automotive Solutions, and Aoun Al Smadi, CEO of Shory. Image Courtesy: Rafid
Corporate
Rafid Automotive Solutions Boosts Partnership with Shory
11 March, 2026
Hossam Ezz, Chief Commercial Officer at Fawry, and Amr Abou El Azm, Co-founder, CEO, and Vice Chairman of Erada Finance. Image Courtesy: Fawry
Banking and Finance
Fawry and Erada Finance Partnership to Redefine Egypt's Financing Experience
10 March, 2026
Mark Potter, Managing Director of Etihad Guest at Etihad Airways, and Amit Malhotra, Global Head of Retail Banking at ADIB. Image Courtesy: ADIB
Banking and Finance
ADIB Partners with Etihad Guest to launch Visa Infinite Covered Card
29 January, 2026

BROWSING:    Customer experience

Xi Liang. (Image Courtesy: Mashreq)
Corporate
Mashreq Onboards Xi Liang as head of Artificial Intelligence
July 22, 2025
Mashreq, a leading financial institution in the MENA region, has announced the appointment of Xi Liang as...
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Gulf Bank is proud to offer the traditional “Ayadi” service at all its branches across Kuwait. (Image courtesy: Gulf Bank)
Banking and Finance
Gulf Bank Introduces Ayadi Service at Branches and ITMs with Mobile App Features
June 2, 2025
In celebration of Eid Al-Adha and to enhance the customer experience, Gulf Bank has offered the traditional...
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Genesys and TeKnowledge announced a strategic go-to-market relationship. Image courtesy Genesys
Technology
Genesys Partners With TeKnowledge To Boost AI-Driven Client Experiences
March 12, 2025
Genesys, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company...
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Ali Sultan Rakkad Al Amri, CEO of Commercial Bank International. Image courtesy: Commercial Bank International
Banking and Finance
CBI Announces AED 223mln Profit with 30% YoY Growth
January 15, 2025
Commercial Bank International PJSC (“CBI” or “the Bank”), a leading UAE bank, announced its financial...
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Ibrahim, Founder and CEO of Revie. Image Courtesy: Revie
Banking and Finance
Sanabil Venture Studio by Stryber Invests USD 2.5mln in Revie’s Seed Funding
January 8, 2025
Revie, the tech-enabled platform revolutionizing home and commercial renovation in Saudi Arabia, recently...
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Ajmal Basheer, AFS Head of Processing, and Fadi Abu Shamat, Senior Director and Head of the Mobile eXperience Division Samsung Gulf Electronics. Image Courtesy- Samsung
Banking and Finance
AFS joins forces with Samsung to accelerate digital payments landscape in Oman
August 13, 2024
Arab Financial Services (AFS), in partnership with Samsung Gulf Electronics, has introduced Samsung Pay...
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Collections and Recovery Summit- India
Events
Collections and Recovery Summit poised to be held on 7-8 August, 2024
August 2, 2024
Collections and Recovery Summit – India is the First and Only large-scale 2-days Conference & Exhibition...
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