March 21, 2026
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Xi Liang. (Image Courtesy: Mashreq)
Corporate
Mashreq Onboards Xi Liang as head of Artificial Intelligence
22 July, 2025
Gulf Bank is proud to offer the traditional “Ayadi” service at all its branches across Kuwait. (Image courtesy: Gulf Bank)
Banking and Finance
Gulf Bank Introduces Ayadi Service at Branches and ITMs with Mobile App Features
02 June, 2025
Genesys and TeKnowledge announced a strategic go-to-market relationship. Image courtesy Genesys
Technology
Genesys Partners With TeKnowledge To Boost AI-Driven Client Experiences
12 March, 2025

BROWSING:    Customer experience

LG’s exhibition presents how the company will elevate customer experiences in everyday lives.
Technology
LG unveils latest innovations at CES 2024
January 11, 2024
LG Electronics (LG) is showcasing its smart life solutions at CES 2024, extending beyond the home to...
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Mohammed Al-Othman, CEO of Consumer and Digital Banking Group, National Bank of Kuwait (NBK), and Hussam Ibrahim, Senior Vice President at X-cite
Banking and Finance
NBK collaborates with X-cite
January 2, 2024
Seeking to enhance customer banking experience with top-notch offers and rewards, National Bank of Kuwait...
Read More
This partnership reflects RAKEZ's ongoing commitment to providing a business-friendly ecosystem.
Banking and Finance
RAKEZ inks agreement with CBI
December 26, 2023
Ras Al Khaimah Economic Zone (RAKEZ) has recently tied up with Commercial Bank International (CBI), to...
Read More
M-PESA inks agreement with Chapa (Representational Image) Image by Freepik
Banking and Finance
M-PESA inks agreement with Chapa
December 7, 2023
Safaricom M-PESA Mobile Financial Services PLC and Chapa Financial Technologies Share Company have entered...
Read More
Wallan Trading Company serve as the official distributor of Renault Group’s world-class products and services in the Kingdom. Image courtesy Renault
Technology
Wallan Trading Company collaborates with Renault
December 5, 2023
Wallan Trading Company has signed a strategic partnership with Renault Group. The partnership will see...
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Fahad Al Hassawi, Chief Executive Officer at du, and Stephen Bye, President and CEO of Ookla, a division of Ziff Davis.
Technology
du partners with Ookla to provide a superior customer experience
November 7, 2023
du, from Emirates Integrated Telecommunications Company (EITC), has teamed up with Ookla, a global leader...
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The idea of visiting the dentist is not an inviting prospect. So this blog discusses 4 crucial ways wherein customers feel positive.
Blog
4 Ways to Improve Customer Experience in Dentistry
October 4, 2023
The idea of visiting the dentist is not an inviting prospect. For some people it is an appointment that...
Read More
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(From left to right): Paul Carroll - Chief Commercial Officer, Naser Fahad Alobaid, Chief Executive - Government Affairs, Nigel Fanning as Vice President – Strategy & Airports. Image Courtesy: Jazeera Airways
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IFGL CEO Rob Allen. Image Courtesy: IFGL
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