May 26, 2024

NBK unveils its Latest Mobile Banking App themed “Tailored for You”

Mr. Mohammed Al-Othman, GM - Consumer Banking Group at National Bank of Kuwait. Image courtesy-National Bank of Kuwait

The National Bank of Kuwait (NBK) has unveiled its latest NBK Mobile Banking App, enhancing the way NBK Customers fulfill their daily banking needs in a much easier way. This latest app is in line with NBK’s pursuing endeavors to offer the latest and most advanced digital services to its customers.

NBK Latest Mobile Banking App-Image Source – National Bank of Kuwait

Industry sources added that the latest NBK Mobile Banking App offers a new more personalized comprehensive experience that includes smart design and experience changes resulting in a host of benefits for customers; including shortcuts to popular transactions, personalization, and a redesigned holistic dashboard. It also elevates digital offerings to new heights in our journey to empower customers through digitalization.

Industry sources also added that with the mobile app being NBK Customers’ personal banking companion, the latest experience promises to boost the connection even further with upgraded features such as quick-action buttons to reach essential services easily, reordering items on the dashboard, faster “NBK Quick Pay” service, a new Rewards Center, and much more.

Mr. Mohammed Al-Othman, GM – of the Consumer Banking Group at the National Bank of Kuwait stated: “As part of our digital transformation strategy, the new NBK Mobile Banking App elevates our digital offerings to new heights. This milestone is crucial for NBK’s digital banking ambitions, and is a sign of things to come in our journey to empower customers through digitalization.”

“We greatly focus on tailoring our digital services to fit the nature and expectations of each customer individually, as clearly reflected in the customers’ freedom to choose the design and rearrange the dashboard according to their different needs,” he added.

He further explained, “We put customers at the center of the design process; we listened to the feedback faced over the years and built upon that – which meant a number of experience changes were required to create something that overcame their pain-points.”

“The NBK Mobile Banking App is a key part of our digital transformation strategy, as it comes on top of our digital channels, with the largest share representing almost two-thirds of our banking transactions,” he noted.

Al-Othman concluded by saying: “With customers at the heart, we are excited to build upon this achievement with many new features to come to better meet all of our customers’ needs.”

Industry sources confirmed that this NBK Mobile Banking App is now available for download on the App Store, Google Play Store, as well as Huawei App gallery.


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