September 2, 2026
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Xi Liang. (Image Courtesy: Mashreq)
Corporate
Mashreq Onboards Xi Liang as head of Artificial Intelligence
22 July, 2025
Gulf Bank is proud to offer the traditional “Ayadi” service at all its branches across Kuwait. (Image courtesy: Gulf Bank)
Banking and Finance
Gulf Bank Introduces Ayadi Service at Branches and ITMs with Mobile App Features
02 June, 2025
Genesys and TeKnowledge announced a strategic go-to-market relationship. Image courtesy Genesys
Technology
Genesys Partners With TeKnowledge To Boost AI-Driven Client Experiences
12 March, 2025

BROWSING:    Customer experience

Sanjay Beri, CEO and Co-founder of Netskope
Technology
Netskope announces the launch of DEM for SASE
September 4, 2023
Netskope, announced the launch of Proactive Digital Experience Management (DEM) for SASE, elevating best...
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Rashed A. Al Ansari, Group CEO of Al Ansari Financial Servcies, and Lt. Col. Ahmad Buharun Al Shamsi, General Director of the Social Solidarity Fund for employees of Ministry of Interior, and Executive Director of Fazaa.
Corporate
Al Ansari Exchange collaborates with Fazaa
August 31, 2023
Al Ansari Financial Services’ PJSC announced that its subsidiary Al Ansari Exchange entered into a strategic...
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Islamic Coin partners with Haqq Blockchain
Banking and Finance
Islamic Coin partners with Haqq Blockchain
August 11, 2023
Shariah-compliant, ethics-first Islamic Coin and the Haqq Blockchain have signed four significant MOUs,...
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Estafsar inks agreement with Al Wataniya
Banking and Finance
Estafsar inks agreement with Al Wataniya
July 5, 2023
Estafsar, the first and leading insurtech provider in Egypt, has officially partnered with Al Wataniya,...
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Miguel Villalonga CEO e& enterprise Cloud
Technology
Comviva and e& enterprise Expands Strategic Partnership Boosting CX Engagement
June 30, 2023
Comviva, the global leader in customer experience and data monetization solutions, recently announced...
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Sprinklr AI+
Technology
Sprinklr AI+ boosts Client Experience Data
May 24, 2023
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today...
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Money-Image by angelo luca iannaccone from Pixabay
Blog
Improving customer experience in the banking industry
April 12, 2023
In a world where businesses are fighting to pace up their rank in the market, customer experience plays...
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